Silence on Social Justice?

Bristol was chosen for our case study city for three reasons.

First, in practical terms, we needed a medium-sized British city that would allow comparison with our partner cities across Europe – Oslo, Poznan and Utrecht.

Second, it needed to be somewhere with electric mobility policies and projects to study for social justice implications. Bristol has won a number of UK and European bids funding electric mobility infrastructure and services, either specifically or as part of larger transport packages.

Finally, we thought it might be a positive critical case study – somewhere more likely to be an exemplar of social justice in policy making.

Bristol has a history of civic activism and concern for equity and inclusion. It was home not only to the most significant Black Lives Matter protests in the UK, but also the Bristol bus boycott in 1963, when protesters forced the local bus company to change their discriminatory employment policies. It was not only the first local government authority in the UK to declare a climate emergency, but also the first place women were ordained into the Church of England.

In the transport domain, Sustrans, the charity which created and maintains the National Cycle Network and advocates for walking and cycling was founded in Bristol in 1977. More recently, parents in Bristol who wanted to see their children play in the streets in front of their homes without fear of traffic started the charity Playing Out, which helps residents apply for temporary, but regular road closures.

Could we find evidence of that sort of civic spirit in the transition to electric mobility and the policies designed to support it?

Ten recent, urban policy documents were analysed to find out, including transport and climate strategies and a few UK funding bids with electric mobility elements.

We did not find a suitable document specifically covering the successful European bid that funded the REPLICATE project, but thought the social outcomes of that project would surely be mentioned in policy documents that did make our list. REPLICATE included an e-bike loan scheme and new electric car club bays and was specifically targeted at neighbourhoods with more minority groups and less housing or transport capital.

REPLICATE was mentioned in three of our analysed documents, but as an example of successful delivery, without reference to social outcomes or equity nor if local residents were involved in choosing the bay locations or gave their views on driving the shared electric cars.

My analysis of data provided by Co-Wheels, the car club operator that participated in the project, showed that the e-car club bays installed during the project were located in significantly more deprived areas than other car club bays and used by residents of more deprived areas. An academic involved in the project confirmed to me that the locations were purposefully chosen to increase access to shared electric vehicles among low income residents.

Yet whilst the potential of increased access through EV car clubs is highlighted in the UK Go Ultra Low bid (see page 17), the bid cited REPLICATE only for its synergy with the proposed scheme, not for its inclusivity. All three documents mentioning REPLICATE are strangely silent on the project’s social justice implications.

We found a similar silence on another social justice initiative described in just one document: the One City Plan proposes to apply the recommendations of the citizens’ assembly that was just finishing its deliberations as the Plan was published in March 2021. Yet the two documents we could find published after the One City Plan do not mention the citizen’s assembly at all. Will others yet to be published do more?

Meanwhile, as mentioned in my blog, the Future Mobility Zone bid promises co-production and user-centred design, but there is no knowing from the document itself whether the e-mobility aspects of the bid have been or will be implemented in such a socially just way. We have to use other sources to find out.

Thus, whilst Bristol may still be an exemplar of social justice in terms of civic activism and opportunities for genuine participation, potentially even in ways that relate to electric mobility policy, relevant policy documents are strangely silent on the subject and evidence is thus far missing, particularly of recognition justice and the incorporation of diverse knowledge, values, and practices in the transition to electric mobility.

Interviews with stakeholders come next as our search for evidence of Bristol as a positive critical case study in the inclusive transition to electric mobility (ITEM) continues.

The Paradox of Procedural Justice

The old adage goes, you can bring a horse to water, but you can’t make it drink. Likewise, you can register someone to vote, but you can’t make them to turn out on election day. Or send a survey, but can’t make them fill it out. Or even hold a protest, but can’t make every affected individual or group attend. Efforts towards inclusion in civil society and policy-making can only go so far. At some point the responsibility for achieving justice is transferred to citizens who choose to vote, respond, march – or not.

No matter the attempts at genuine participation or the influence afforded those participating, there will be always be some who stay at home. And they might be people who never participate, who belong to marginalised groups, who have values, experiences, rights and needs that are often ignored. This can result in policies being perpetuated that are not only procedurally unjust, but also result in the misrepresentation of these groups, maldistribution of interventions intended to help them, and ongoing exclusion.

But what can one do? Elected representatives, local government officers, or neighbourhood activists can all try to make policy and govern justly, but cannot justly force people to get involved. Therein lies the paradox of procedural justice. It is limited by not only the level of participation offered, but also who decides to participate.

Nonetheless, it is too easy to blame apathy and hide behind the excuse that an opportunity was offered but ignored. Decision-makers can take responsibility for offering multiple ways to participate at multiple levels of involvement. Variety will increase inclusion by virtue of the likelihood that different techniques will attract different people who will feel more or less comfortable getting involved at that intensity.

‘Consultation’ is one of the most traditional techniques for involving individuals and groups, which we have found referred to again and again in our analysis of policy documents in Bristol and the UK for the ITEM project. Yet even this technique can be applied in various ways. Publishing and advertising policy in a ‘consultation draft’ on a website with pre-set questions or headline objectives and asking the extent to which respondents agree offers neither a high level of participation nor is likely to attract a high number of participants.

Instead, consultation on the 2020 Joint Local Transport Plan strategy for the West of England combined authority (WECA) used multiple different media – social media, websites, paper, in person – to solicit feedback on the policy in a variety of ways: a survey; an interactive tool to prioritise policy; and during discussions at stakeholder workshops. There were also opportunities for open answers, to raise concerns or suggestions that may have been excluded.

This multiplicity of techniques can enhance procedural justice, but that potential is diminished by focusing on the response to the policy-makers’ pre-set questions over more open responses; generalising the reported response so individual participants have little influence; and not paying attention to who did not respond or was otherwise missing.

Despite the paradox previously described, state-centric decision-makers and even society-centric grass-roots organisers should take responsibility for finding out who doesn’t participate and, ideally, why, without making assumptions. This is challenging at scale, so proposals in the city’s Bristol Transport Strategy or WECA’s Future Mobility Zone application focus on the smallest geographic scale when proposing more procedurally just techniques – co-design and co-production.

From neighbourhood plans to proposals for mobility hubs as local community assets, at this scale, reaching out to a greater number of individuals from more diverse groups through more channels is more possible, having more of them respond is more likely, and enabling their response to influence the decisions made is more manageable. Our next step is to find out if this has actually happened.

Either way, not everyone will get involved nor will the policies implemented meet every need, desire or expectation. The paradox still persists and procedural justice may not be fully achieved, but at least such an approach, if carried through, improves the chances of social justice.